THE RRKS is committed to a high level of client service. This includes clearly communicating the costs associated with the services and the process we use to facilitate payment of fees. Below, please find our process for refund of money for incomplete services.

When a payment of fee is made to THE RRKS, it is through our online payment channel by a third-party payment gateway provider. And all payment of fees towards registration will be made possible through our website.

•  A transaction once made to register for any of our event categories will not be refunded or cancelled to the customer. THE RRKS will not be liable for any dissatisfaction from the customer’s end with regards quality of event post the payment.
• The customer is granted access to attend only the event for which he has paid in full. Any additional request will have to be made again.
• No refund will be provided if the customer fails to turn up for the event under any circumstances. THE RRKS reserves the right to deny such claims.
  
• THE RRKS takes no responsibility in refunding the amount if customer is displeased with outcome of event.

If you have any queries about our Refund and Cancellation Policy, please contact us on connect@therrks.com.